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FrozenCPU

C

Captain Kirk

Limp Gawd
Joined
Dec 22, 2002
Messages
288
If this isn't the proper forum, mods feel free to move/delete. I recently made an order at FrozenCPU for a Thermaltake case, some cables, cooling supplies, and of course, a case of Bawls ;). Now, I've ordered from FrozenCPU in the past with no problems. Now I've actually run into one, and am curious on how everyone thinks I should proceed :p.

I placed my order with them on the 20th, my goodies arrived on the 26th, EXCEPT the case of Bawls. Since FedEx tracking said it was delivered, I decided to inquire further. I sent an e-mail to FrozenCPU asking if the Bawls case was just shipped in a different package. No response. I wait a few days (since they usually respond within the same day), and send mail again. Nadda.

Normally, I'd just go "oh well," and count it as a strike against the business. But I'm missing my $34.99 case of Bawls :mad:. So I suppose the question arises is: do I forget about it, call and rant, wait?

Just curious what everyone else thinks :D...
 
your handle is Captain Kirk. What would HE do?

Full speed ahead, fire phasers.

call those fools, and demand an explanation.
 
Steel Chicken said:
your handle is Captain Kirk. What would HE do?

Full speed ahead, fire phasers.

call those fools, and demand an explanation.
Click to expand...
LOL. i agree with this man. id be pretty mad if my full case of bawls went missing.
 
Yea im with everyone here, let them have it. Its not like they forgot a wire or cable that costs 1-2$. Case of bawls isnt cheap, 35$ is 35$....i would make them overnight you a case.
 
I'd call. For all you know, there is some issue with the courier service, or one of the customer reps is slacking off. Harrass them, and not only might you be able to get your Bawls, but you might also fix a problem so no one else gets into the situation your in for whatever reason you're in it.
 
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