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Internal/External support ticket software

C

Chunk

Weaksauce
Joined
Dec 18, 2003
Messages
104
I'm looking for support ticket software that will support both internal ticket tracking for projects and issues that our users have as well as a system that can be used by our customers for customer service issues.

I've tried a few different packages (os ticket was my favorite) but I haven't found anything that will cover both the internal and external ticketing that we need. Are there any software packages out there that do both or will I have to have 2 separate systems?
 
Connectwise PSA, but it does more than just ticketing, also has a customer portal for users to log into
 
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