I was trying to re-install Roxio on my parents computer. After the install, it said changes will take effect after you reboot. So I restarted only to find that my DVD ROM and DVD burner do not appearin My Computer. When I open up device manger, both drives have a big yellow exclamation point by them and it says "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)"
Any thoughts on this?
Any thoughts on this?