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Amazon now pulling the refund but not exchange for defective cards (9070XT) trick due to price increases.

S

sc5mu93

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I bought a PowerColor Hellhound Spectral White AMD Radeon RX 9070 XT 16GB GDDR6 from amazon on May 22nd delivered on May 23rd for $729 USD.
After much deliberation and systemmatic debugging, I determined the card is defective. (unstable after 5 minutes of load).
Started amazon return today May 27th. Only option is refund. The card is now $829.

These prices and practices are going to kill gaming. Just wanted to vent.
 
sc5mu93 said:
I bought a PowerColor Hellhound Spectral White AMD Radeon RX 9070 XT 16GB GDDR6 from amazon on May 22nd delivered on May 23rd for $729 USD.
After much deliberation and systemmatic debugging, I determined the card is defective. (unstable after 5 minutes of load).
Started amazon return today May 27th. Only option is refund. The card is now $829.

These prices and practices are going to kill gaming. Just wanted to vent.
Click to expand...
There are plenty of used cards out there. Folks will buy those before they quit gaming for the most part. Once folks start hanging on to their old stuff then things may get dicey.

Contact PowerColor and see if they'll honor the warranty with a replacement.
 
sc5mu93 said:
I bought a PowerColor Hellhound Spectral White AMD Radeon RX 9070 XT 16GB GDDR6 from amazon on May 22nd delivered on May 23rd for $729 USD.
After much deliberation and systemmatic debugging, I determined the card is defective. (unstable after 5 minutes of load).
Started amazon return today May 27th. Only option is refund. The card is now $829.

These prices and practices are going to kill gaming. Just wanted to vent.
Click to expand...
Amazon sold you a $729 item. They refunded you $729. What is the problem?
 
sc5mu93 said:
Usually they would exchange like for like. 4 days difference I guess is too much. It's not like I bought something and waited 30+ days. Not complaining about the refund, yet.
Click to expand...
But the price changed they aren't legally required to give you the difference. While it sucks it is what it is.
 
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DooKey said:
Contact PowerColor and see if they'll honor the warranty with a replacement.
Click to expand...
This. If you want the card, why are you not looking into the warranty? No, it's not as simple as a quick Amazon exchange normally would be, but it is what it is and is a perfectly valid path.
 
tunatime said:
But the price changed they aren't legally required to give you the difference. While it sucks it is what it is.
Click to expand...
i get it with their user unfriendly dynamic pricing algo. and to be clear, it did have this language when i bought it:
1779964659762.png


which would also form a material part of the bargain. if they only want to do refunds, then just say "FREE 30-day refund."

I remember when amazon used to be "customer obsessed." I guess not so much anymore.
 
sc5mu93 said:
I remember when amazon used to be "customer obsessed." I guess not so much anymore.
Click to expand...

When people stop shopping at Amazon and hit them where it counts... then they'll change...
Until then... its the normal..

SOOOOO many people just blindly buy off of Amazon... endless garbage crap shilled on Amazon... Amazon has a cult following...
 
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