DNS - Server Failed

[calhoun]

Hi,

I just got my Dedicated Server, and been trying to get a domain on its local DNS. My host gave me plesk and their own control panel.

In theirs, I added the domain, and added ns.psygonsoft.net and ns1.psygonsoft as name servers in addition to the two the ISP says is the name server ns1/2.nameserverservice.com.

I waited for about 24 hours or so, nslookup on various name servers (mainly the *.GTLD-SERVERS.NET). My Domain Registrar's whois sees the name servers as ns1/2.nameserverservice.com as do the root servers.

If I nslookup and connect to ns1/2 and look up psygonsoft.net, then it reports it fine.

I told my registrar then to use ns1/ns.psygonsoft.net as the name server, but it hasnt yet updated this.

However, despite most of the net being able to view it, It seems that my ISP cant
it comes out with:

*** resolver2.svr.pol.co.uk can't find psygonsoft.net.: Server failed

My freind, on another ISP seems to have the same problem. Is this a problem with the way I've added it, or is my ISP and his just slow with getting uptodate DNS information? Any ideas are welcome

 

[Gunter]

I did not understand any of that, but you can try to use a free DNS Service.. www.no-ip.com

 

[itx]

Whois:

Domain Name: PSYGONSOFT.NET
Whois Server: whois.melbourneit.com
Name Server: NS1.NAMESERVERSERVICE.COM
Name Server: NS2.NAMESERVERSERVICE.COM
Status: ACTIVE
Updated Date: 23-jan-2004
Creation Date: 06-feb-2003
Expiration Date: 06-feb-2005

Ok, everything looks ok there..... What dns records do they hold?
Server: ns1.nameserverservice.com
Address: 66.179.136.80

Non-authoritative answer:
Name: psygonsoft.com
Addresses: 217.206.221.212, 213.161.76.87

Sort out your A records. The domain name seems to be set up correctly. Don't bother setting it up to use ns1/ns2.pygosoft.com, as it works like it is.

 

[RichardParry]

Originally posted by Gunter
I did not understand any of that, but you can try to use a free DNS Service.. www.no-ip.com

eh ?? that's exactly what he does not want.....

--

the domain does seem to be setup correctly according to the WHOIS below, as itx has suggested, this is probably just an A record issue...

however, a little concerned that the nameserver queried is not returning an authoriative answer, but I have not performed the NS query myself, so not sure

 

[calhoun]

Well, I seem to have made progress. The nameserverservice ones hold the same information (ish) as on the Server itsself.

The reason I wanted ns/ns1.psygonsoft.net to be set up is because I dont want to have to add every domain (I have several and my m8 will have some) myself through the ISP Side Control Panel, I want to be able to add (and control) all domains via the server's Plesk Control Panel.

Although, I get the feeling some services dont like the idea of ns. is a number a requirement eg ns1/ns2 isntead of ns/ns1 ?

Although thats now not the major problem the DNS issues originally seemed to have been a case of both my ISP and my m8s being slow since we can both see it (well his browser cant see the placeholder for some reason but I suspect thats a local thing).

On the server itsself, It cant seem to contact any other servers.

I have a root hint zone:

zone "." in {
type hint;
file "named.root";
}

the named.root file seems to be fine eg:

;
; formerly NS.INTERNIC.NET
;
.                        3600000  IN  NS    A.ROOT-SERVERS.NET.
A.ROOT-SERVERS.NET.      3600000      A     198.41.0.4
;
; formerly NS1.ISI.EDU
;
.                        3600000      NS    B.ROOT-SERVERS.NET.
B.ROOT-SERVERS.NET.      3600000      A     128.9.0.107
;
; formerly C.PSI.NET
;
.                        3600000      NS    C.ROOT-SERVERS.NET.
C.ROOT-SERVERS.NET.      3600000      A     192.33.4.12
;

(as well as from C. to M.)

Despite this, whenever I do nslookup <domain>
it says

;; connection timed out; no servers could be reached

Someone said I should remove the . zone, but wouldnt that prevent it even having a clue where the Root Servers are at all?
Or do I have to do something else in order to make it connect external servers ?

(ping <ip of root server>) sees it.

 

[RichardParry]

the . zone is a root zone, only used if you were to use your DNS server as a root server, which is unlikely it can be safely removed and may fix a few of the problems you are encountering

 

[calhoun]

Right got the server seeing the rest of the net.
However, everywhere else doesnt think that ns/ns1.psygonsoft.net is a name server.


is there something more than assigning to psygonsoft.net ns/ns1. as name servers and creating A records for those sub domains?