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what was your old username? thats an inside joke you had to have been around for....
Second this, but don't just stop with the store. They sometimes can't do much to help you out, so you'll need to go up the chain. And use their social media to your advantage.
For 50 dollars, it might be a waste of time, but for 500 or more, it might be worth the effort to get best buy more involved, given that open box ended up defective with physical damage, according to gigabyte rma team.
Nah, I would just buy a new one and return an open box. Gigabyte can beat it then. Those companies can suck it. GL!
I guess that's one way to one-up the system for screwing you over.
Going to run into SN issues with most retailers, can be defeated but then you're going into serious grey area. May pass at Amazon but they delay refunds for big purchases for months these days some times.
Yep, it's not kosher but some of those companies suck. They already made their money. All those luxury companies and clothing retailers destroying their goods rather than selling. Middle finger to those companies.
^ This times 2... F' em
Unfortunately, I'm not the sort of person who will screw the next person buying the graphics card. I'll talk to Best Buy when I receive the graphics card back, or will attempt to fix it myself. If all else fails, I'll either sell it as damaged and defective, or remove the parts and do something with it in the future.
Thank you. Since you actively sell here, it is important and appreciated to see that you stand with good moral compass.
All good... I meant mainly other methods except for just screwing over the "next person".. e.g. "cc charge back, etc..."
Yep, You know, I should not have responded to this thread. This guy is beyond help, too sloppy to notice that card is faulty and has physical damage or maybe damaged himself? and then misses the return window. I apologize, you deserve it since you didn't do your due diligence. Next time try to do better.
He stated why he missed the return window. RMA response times and mailing of the equipment takes time. Also, physical damage does not have to be blatant scratch across the circuit board. If there is a missing part that fell off, you would never know. OP did not post photo of what kind of physical damage was on the card that gigabyte allegedly found.(bent pcb can be easily missed with a naked eye)
Next time try to read better.
Ugh, I hope not. If so, I'll never buy high-end items from Gigabyte again.
Lol, I think he's just trolling. I've gone through hundreds of PC components the last 2-3 years alone. Maybe thousands going way back to the 90's. If I caused damage to anything myself, I'd quit this hobby.
For educational purposes: what price did you pay?
I wonder if the screws didnt line up for that backplate to the mounting backet and when it was all tightened down at the factory, the whole body deformed?
I think that's a cutout in the backplate, exposing some features on the back of the board. Unless it's definitely covering the whole board?
they dont do that.