www.nytimes.com/2026/05/08/technology/meta-ai-employees-miserable.html?campaign_id=158&emc=edit_ot_20260511&instance_id=175420&nl=on-tech®i_id=75310305&segment_id=219703&user_id=c383821527c441214d07ce6e4a6ba12a
What employees typed into their computer, how they moved their mouse, where they clicked and what they saw on their screen would be tracked, Meta said. The goal, the company said, was to capture employee data so Meta’s artificial intelligence models could learn “how people actually complete everyday tasks using computers.”
Many workers immediately revolted. In online comments, they blasted the tracking as a privacy violation, calling it antisocial and callous.
“This makes me super uncomfortable,” an engineering manager wrote in a comment in response to the announcement, which was reviewed by The New York Times. “How do we opt out?”
Meta also introduced internal dashboards to track employees’ consumption of “tokens,” a unit of A.I. use that is roughly equivalent to four characters of text, four people said. Some said the dashboards were a pressure tactic to encourage competition with colleagues. That led some employees to make so many A.I. agents that others had to introduce agents to find agents, and agents to rate agents, two people said.
Meta has hinted at more changes. “We don’t really know what the optimal size of the company will be in the future,” Susan Li, the chief financial officer, said during a call with investors last week. “I think there’s a lot of change right now, with A.I. capabilities advancing rapidly.”
What employees typed into their computer, how they moved their mouse, where they clicked and what they saw on their screen would be tracked, Meta said. The goal, the company said, was to capture employee data so Meta’s artificial intelligence models could learn “how people actually complete everyday tasks using computers.”
Many workers immediately revolted. In online comments, they blasted the tracking as a privacy violation, calling it antisocial and callous.
“This makes me super uncomfortable,” an engineering manager wrote in a comment in response to the announcement, which was reviewed by The New York Times. “How do we opt out?”
Meta also introduced internal dashboards to track employees’ consumption of “tokens,” a unit of A.I. use that is roughly equivalent to four characters of text, four people said. Some said the dashboards were a pressure tactic to encourage competition with colleagues. That led some employees to make so many A.I. agents that others had to introduce agents to find agents, and agents to rate agents, two people said.
Meta has hinted at more changes. “We don’t really know what the optimal size of the company will be in the future,” Susan Li, the chief financial officer, said during a call with investors last week. “I think there’s a lot of change right now, with A.I. capabilities advancing rapidly.”